Michael D. Olsen

• Strategic management in the hospitality industry
• VNR's encyclopedia of hospitality and tourism
• Service quality in hospitality organizations
• Scanning the business environment
• International hospitality management
• Financial management in the hospitality industry
• Leading hospitality into the age of excellence
• Strategic Management in the Hospitality Industry, Reprint
• Strategic Managment Hospitality 2nd Edition with Wall Street Journal Interactive Password Card Set
• Trends, challenges and opportunities