Transforming our image, building our brand

Transforming our image, building our brand

by Valerie J. Gross

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"This book describes a groundbreaking concept that enables public libraries--and librarians--to become indispensible by following a "Three Pillars" educational approach, and by replacing traditional terms with powerful, intuitive, value-enhanced terminology that everyone understands"-- "This is a book about Transforming Our Image, Building Our Brand - The Education Advantage"--

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