Guidelines for ferry transportation services

The purpose of this research is to investigate the state of ferry transit operations in North America and to develop practitioner guidance for the planning, marketing, operation, and management of ferry transportation systems. The research is intended to present a uniform understanding of the status of ferries as well as options for how to approach planning and operational activities. This guidebook is intended for use by operators large and small, in publicly or privately owned operations, for the development of ferry operations as a solution to a transportation need. This research was developed through literature searches of previous studies, reviews of existing government and state documents, telephone interviews with a broad selection of ferry operators, in depth case studies of eight ferry operators and ferry systems geographically dispersed across the North American continent, and peer review of the interim documents. The main body of this report contains the case studies and a guidebook. Two appendices provide additional information to support the work documented within the main body of the report. Appendix A provides a listing of literature review sources, and Appendix B documents the results of a survey of ferry operators that was developed and implemented in this research.