商场超市店长与员工培训
by 杨哲, 梁冬梅
278 pages· 2004· ISBN 9787806972304
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本书介绍了商场(超市)员工岗位职责、商品陈设技巧、物流管理方法、顾客服务技巧、商品促销技巧、收银作业技巧及安全卫生知识。
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