The Glass Cage

The Glass Cage

Where Automation is Taking Us

by Nicholas Carr

288 pages· 2015· ISBN 9781473511088

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In The Glass Cage, Pulitzer Prize nominee and bestselling author Nicholas Carr shows how the most important decisions of our lives are now being made by machines and the radical effect this is having on our ability to learn and solve problems. In May 2009 an Airbus A330 passenger jet equipped with the latest ‘glass cockpit’ controls plummeted 30,000 feet into the Atlantic. The reason for the crash: the autopilot had routinely switched itself off. In fact, automation is everywhere – from the thermostat in our homes and the GPS in our phones to the algorithms of High Frequency Trading and self-driving cars. We now use it to diagnose patients, educate children, evaluate criminal evidence and fight wars. But psychological studies show that we perform best when fully involved in a task, while the principle of automation – that humans are inefficient – is self-fulfilling. The glass cockpit is becoming a glass cage. In this utterly engrossing exposé, bestselling writer Nicholas Carr reveals how automation is affecting our ability to solve problems, forge memories and acquire skills. Rather than rejecting technology, Carr argues that we must urgently rethink its role in our lives, using it to enhance rather than diminish the extraordinary abilities that make us human.

Discussion questions for The Glass Cage

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  1. 1

    Carr's central metaphor of the "glass cockpit becoming a glass cage" powerfully frames his argument. How did this metaphor resonate with you, and can you identify a "glass cage" scenario in your own life where automation has subtly diminished your active involvement or problem-solving?

  2. 2

    Carr asserts that the principle of automation – that humans are inefficient – becomes self-fulfilling. What evidence or examples does he provide that you found most compelling in supporting this claim?

  3. 3

    The book discusses automation's effect on our ability to solve problems, forge memories, and acquire skills. Which of these areas do you believe is most vulnerable to the "glass cage" effect, and why?

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