Closing the Engagement Gap

Closing the Engagement Gap

How Great Companies Unlock Employee Potential for Superior Results

by Joanne Gordon, Julie Gebauer, Don Lowman

272 pages· 2008· ISBN 9781591842385
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Identifying the benefits of an engaged workforce that employs more discretionary effort and thinks in terms of the common good, a guide for managers reveals how to bring out the best in a workforce by increasing an employee's knowledge base, delegating authority, and recognizing achievement. 20,000 first printing.

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