Mastering virtual teams

"Two global management experts define virtual teams, give step-by-step directions for putting them together, and outline the skills that are critical for making them work. They show how to select technology that matches virtual teams' tasks, attitudes, and experience, and demonstrate ways to deal with the impact of culture on team performance, trust, and dynamics." "The only truly practical guide to mastering the unique demands of virtual team leadership and participation, this book includes exercises, checklists, workshop agendas, diagnostic questionnaires, and competency assessments in each chapter. It gives nuts-and-bolts information on how to facilitate virtual team meetings, how to track team results, and how to intervene to solve typical team problems."--BOOK JACKET.