Troubleshooting Cisco IP Telephony and Video (Ctcollab) Foundation Learning Guide (CCNP Collaboration Exam 300-080 Ctcollab)

This is Cisco's authorized, self-paced, foundation learning tool for the new Troubleshooting Cisco IP Telephony and Video (CTCOLLAB 300-080) exam, required for Cisco CCNP Collaboration certification. It brings together essential knowledge for troubleshooting a Cisco Unified Collaboration solution, including methodology, triage techniques, resources, and tools. You'll find this guide valuable whether you're preparing for CCNP Collaboration certification or simply want to gain a better understanding of how to build and manage Cisco collaboration networks. You'll learn how to: Describe a systematic methodology to troubleshoot issues in Cisco collaboration deployments Troubleshoot issues that relate to Cisco Unified Communications Manager Troubleshoot issues that relate to Cisco VCS Control and Cisco VCS Expressway Troubleshoot call setup issues Troubleshoot CCD and ILS issues Troubleshoot Cisco Unified Communications Manager mobility features Troubleshoot issues that relate to Cisco TelePresence Management Suite Troubleshoot media resource and voice quality issues As an Authorized Self-Study Guide, this book fully reflects the content of Cisco's official CTCOLLAB course. Real-world scenarios and extensive visuals illustrate key concepts; chapter learning objectives and summaries help focus study; self-assessment review questions help you assess your knowledge; and multiple configuration examples help you use your knowledge in your day-to-day-work.