Difficult Conversations

Difficult Conversations

by Bruce Patton, Sheila Heen, Roger Drummer Fisher, Douglas Stone

1999
3.8(6)
avg. reader rating
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About
From the Harvard Negotiation Project, the organization that brought readers "Getting to Yes, Difficult Conversations" provides a step-by-step approach to having those tough conversations with less stress and more success. This edition includes a new chapter.

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