Distance Education An Assessment of Student Satisfaction at Jigdan College, Addis Ababa, Ethiopia

Distance Education An Assessment of Student Satisfaction at Jigdan College, Addis Ababa, Ethiopia

by Baye Muluye, Derese Simegnew

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Most developing countries are still pursuing the highest levels of education required. Certain colleges and universities have been recognized by the Ministry of Education for the past several years by destroying individual premises. This is produced by some colleges and universities offering programs not approved by HERQA. In some colleges, some scholars have been at risk for learning inadequate and inadequate quality and inadequate infrastructure and quality. It is unable to meet the program requirements set by the various systems. Given the fact education is purely a service provided to the public; its measurement can only be measured against some indicators that are different from those used in goods, which expounds on the five service dimensions. The first aim of this study therefore is to identify how the students’ perceptions are affected by the nature and quality of services offered in private college in Jigdan, taking into consideration the challenges faced by private college in the country such as material distribution, lack tutorial access, lack of funding among others. It is against this background that this study wanted to find out the impact of service quality in distance student satisfaction on the context of private college in the Jigdan higher education sector.

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