Value by Design

Value by Design

Developing Clinical Microsystems to Achieve Organizational Excellence

by Eugene C. Nelson, Paul B. Batalden, Marjorie M. Godfrey, Joel S. Lazar

384 pages· 2011· ISBN 9780470901359
About
Value by Design is a practical guide for real-world improvement in clinical microsystems. Clinical microsystem theory, as implemented by the Institute for Healthcare Improvement and health care organizations nationally and internationally, is the foundation of high-performing front line health care teams who achieve exceptional quality and value. These authors combine theory and principles to create a strategic framework and field-tested tools to assess and improve systems of care. Their approach links patients, families, health care professionals and strategic organizational goals at all levels of the organization: micro, meso and macrosystem levels to achieve the ultimate quality and value a health care system is capable of offering.

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