The Trouble with Trust

"The Trouble with Trust poses the question: if trust is considered to be important for successful cooperation, why don't high-trust work relationships predominate? Part of the explanation, the author argues, is that it is particularly difficult to build and maintain trust in work relations. This book addresses this problem by providing an in-depth multi-level empirical analysis of the process by which trust builds up and breaks down in the interaction between people within organizations." "Trust is an important feature of the effective functioning of organizations in all sectors of society, and therefore this book will strongly appeal to academics, researchers, students and practitioners with an interest in organization science, business management and public administration."--BOOK JACKET.