Dealing with Difficult People

Dealing with Difficult People

by Rick Brinkman

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These quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book's main themes and action ideas, reduced to a manageable page count for on-the-go readers.Specific strategies for understanding the 10 types of problem people and influencing them to adopt positive behaviors.

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