Design for How People Think
by John Whalen Ph. D.
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Discussion questions for Design for How People Think
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- 1
Whalen argues that understanding how the human mind actually works is critical for effective design. What was the most surprising or impactful insight you gained about human cognition from the book?
- 2
The book highlights various cognitive biases that influence our decisions. Which bias did you find yourself most susceptible to, or most frequently observe in products and interactions around you, before reading this book?
- 3
Whalen likely emphasizes the concept of mental models. Can you recall an instance where a product or service either perfectly aligned with your existing mental model, making it intuitive, or completely defied it, leading to frustration?
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