Risky business

Risky Business tells in plain language the specific behaviors that indicate an employee has the potential to become violent, and it tells managers what to do - and what not to do - to prevent workplace violence. Author Lynne Falkin McClure describes in clear detail the eight major categories of behavioral clues to violence and includes anecdotes from work settings to help managers and others identify potentially violent employees. Most importantly, she emphasizes what managers must and must not do when they see these "clues" in an employee's behavior and how to create and maintain a work environment that is more likely to protect everyone.