Inside American Airlines

Inside American Airlines

by Gail Ablow

Part of HRM 439 (NU course)

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About
CNBC cameras go behind closed doors at American Airlines, world's largest passenger jet fleet. Students witness high-level management maneuvers undertaken behind the closed doors of executive suites; how a labor-management conflict is sorted out and how the truce resulting from it holds bankruptcy at bay and the science of ticket pricing is also featured. All these revelations take place against a backdrop of geopolitical uncertainty, volatile fuel prices, and cutthroat competition.

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