Conflict resolution

Conflict resolution

theory, research, and practice

by James A. Schellenberg

1996
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Broadly defining "conflict resolution," James A. Schellenberg gives systematic coverage to five main ways people may try to resolve their conflicts: coercion, negotiation, adjudication, mediation, and arbitration. The main theories of conflict, both classic and contemporary, are reviewed under four main categories: individual characteristics theories, social process theories, social structural theories, and formal theories.

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