Push Back!

"How many times have you had the unsettling experience of being treated as a troublemaker as soon as you question or raise an objection to a school policy, a textbook, a course of study, a new country regulation, or a community proposal/ Every day, attendees of conferences, community forums, PTA meetings, and board meetings are made to feel uncomfortable and occasionally foolish by the person or persons leading the meeting. The speakers, moderators, or provocateur--which author B. K. Eakman refers to as professional manipulation--hold power over the room and know how to steer the discussion back to their agendas without ever answering audience questions or addressing their concerns. These people use techniques to ostracize those brave enough to stand and question or criticize them. In Push Back!, readers will be able to counter group manipulation tactics by learning to: recognize psychologically controlled environments, identify the professional agitator/provocateur, examine components of psych war, undercut faulty, distorted, and biased arguments of opponents, squelch techniques used to rebuff audience members who complain or balk, neutralize consensus building techniques, and much more." --From publisher's website.