Instant Messaging Rules

Instant Messaging Rules

A Business Guide to Managing Policies, Security, and Legal Issues for Safe IM Communication

by Nancy Flynn

210 pages· ISBN 9780814472538
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About
Annotation. The rapid increase in the use of the new electronic communications tool of instant messaging (IM)-expected to surpass e-mail in the near future-poses serious workplace challenges. This tool kit answers all the questions about IM, including establishing guidelines for the use of IM, overcoming security risks and productivity challenges, and managing IM as a business asset.

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