Management en mode virtuel en environnement des Télécommunications

This work is based on Telecommunications tools oriented for convergence: • Convergence and coherence for decisional and strategic tools in developing organizations. • Convergence of Telecommunication services and accesses management. We contribute to concept of management in virtual mode in order to ameliorate proficiency and efficiency. The treatment of the information and communication in organizations by using ICT systems. We refer to mathematics analysis methods with multicriterias, imprecise logic, and management strategic balanced scorecard, electronic models for managing project, tools to work far of your organization with virtual medium; examples of models to check in guests coming into conference, seminars or workshops. We also conceive an environment of e-learning in order to universalize in developing organizations universal management. These works give technical indicators to access social services for best using of ICT and the balanced scorecard for the development of telecommunications; by and large multimedia. First, we present statistics concerning telecommunications in the world, then in our country: Cameroon with the aim showing the slow development in the sector(fix and mobile phone, and Internet). It has been noticed that there is a lack of technical management each time a system of network is installed in most parts of communities. This is why we introduced multicriteria analysis like tools of preference aggregation when are faced with multiple alternatives. Its interest here is clearly defined. We analyse the existing methods of multicriteria and we present AHP(Analysis Hierarchy Process) like the one that could give to manager or developing organizations best coherence for decision and managerial judjement. Because of the lack of rights and privilege in system network, we think that traditional collaborative work in developing organization could find potential solutions for electronic collaborative work for better management of network. Daily work in organization takes part of the contributions of employees who are far from the office (on missions, in conference, in workshop or out of the town or the country). In this work, we create electronic management tools wich could be applied in developing organization in order to give to employees best performances and best results in quality of service, The ratio post and profils. These tools show new ways where strategies must be a continuous process that takes account of energies and technics, live level of communities, quality of transmission of communications and the “balanced scorecard collaborative”. We create new concepts of virtual manager, this is the adaptation of new type of manager in ICT tools . We offer many choices of tools for the treatment of informations which is faster and avoid the slow access and services. We create the managers imprecise questionnaires that respond to the enquiries of functional and operational way of organization, imprecise logic is proposed like alternative solution to manage human resources with evaluation on their sensibilities, new habits and the efficiency in using the ICT. In this way we get subjectives datas that could optimise evaluation of qualities tasks and employees opinions about their work. We need the universal access to attend communities. We conceive solutions like application registered and check in forms to the public for people who want to participate in event, conference, salon, or workshop… It could be easy to fill or to choose areas and tool necessary for your meeting on line. Another solutions is to create student environment. We conceive e-learning to show the proof of the universal management with ICT tools. It is possible to access in tis website in the URL: http://cud.fundp.ac.be/~ramomnou/ntcnet.html. The inovation here is this inscription form composed by multichoice object when they fill apart of form datas are logged and forwarded to the manager mail-box. He could decide if “yes” or “no”, he could send you the password wich is a discret key that permit someone to access to the electronic course. The main subject function in the contains of software is a “methodology of cryptography of multimedia datas”. These courses are simulations of coded of the most simple encrypted or decrypted function applied to the modulo 26 of alphabetic characters to those called affine function, then substitutions and at end methodology of encrypted and decrypted Vigenere functions. This methodology illustrate our willingly to build a communitee of persons who want to prepare different aspects, understanding basis actions of ICT security in canals and datas. We think that the opening to communitees of sciences and technology on the necessity to integrate technico-strategic tools in their life for the best exercise of datas exchanges and diminution of numeric fracture wich separate developing organization (communities) to developed organization (communities) passes toward the knowledge and the conception of tools that contribuate to expand the universal access of ICT for the best development. NEW CONCEPTS AND KEY WORDS E-service: services made toward electronic network -e-learning -e-commerce -e-business -e-medecine -e-administration -e-readness/e-needs Multimedia: The basis idea here is to consider all criterias taken in choices situations and give them weigth linked to their relative value or to evaluate solutions that could help managers to take decision and to act. Indicators: set of coordinates that give characteristics of points, vectors in order to define position of elements of systems or services. ICT: Information and Communication Technology Balanced Scorecard: Management tool for decision help to drive organization system. Line of organization strategies. They want the basis of human resources to contribuate of management of organization. Universal access: “ITU” recommendations, the obligation for communities to get Telecommunications services in less than 5 km. Convergence: Term designing telecommunication access and services coming from(audiovisual, informatics, telecommunications) datas that could be logged in the same area or space and could be ruled by same laws or rights. Functional space: Question of management resources and all strategies and space wich are used to run an organization. Operational space: Question of management income for development, studies, relationship with other organizations. Universal administration: Kind of management with new ICT tools that allow to the manager to decide or give instruction or collaborate with employees even if he is far from the office. Universal employee: Even if the employee is far from the own office, he could contribute to share works and meeting with the others who are on the site. Virtual mode: Exploitation and useful of ICT network like medium where exchange datas flow and many direct connections are set between personal or private network or wide network (Intranet, extranet, Internet) . Telecommunication environment: All equipment, telecommunication network, telecommunications tools, and, software around or useful in organization. Strategics and decisional tools: Programs, kind operations for decision which count of parameters and criterias for conceptual and managerial solutions. There are principles analysis methods. Oriented subject organization: type of programmation which organization’s structure are set on subjective datas like (abstract quality of employees, conditions of work in human resources). These subjectives datas are caracterized by Analysis methods and properties methods that represent what subject are for. Imprecise logic: logic which , contrary of classical mathematic logic where they accept only true or false value, we distinguish this by the degrees of true or false. It admits that a subject could be in the same time partially true and partially false. This imprecise logic is used essentially in commands and regulations technics. Developing organization: Organization which need functional, structural and efficient adjustment, and development of human genre. This is linked to ICT tools adapted to realities of their environment for access and connect to others communities of the world: Their characteristics are: -Privelege of inertia over active and alive initiative. -Incoherence and divergence for managerial decisions -Non priority to the integral human development -Non priority to ICT tool for collaborative work -Criteria limitation for proficiency choice -Non adequation Enterprise/applied researched, the lack of validation. -Non acceptance of grown up of employees leadership -Considerations that do not admit grown up, efficiency competence of employees. -Non acceptance of great value of work: human resources value. Non adjustment , work tools for development and adequate skills of personal.