Accountability : freedom and responsibility without control

Accountability : freedom and responsibility without control

by Rob Lebow, Randy Spitzer

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"Accountability looks at the past fifty years of control-based initiatives that underachieved and overpromised. It challenges conventional beliefs about the true value TQM, MBO, incentive programs, personal improvement plans, quotas, systems thinking, performance reviews, and job descriptions have contributed to the organizational landscape."--BOOK JACKET.

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