Smart training

"At last--a practical guide for getting a real return on your training investment!" "How much money has your organization lost in the past year because people weren't properly trained? How often have you been frustrated when employees returned from glitzy and expensive courses and kept doing their jobs the same old way? How many hours have you and they wasted getting trained in some fashionable new idea that never really got off the ground in your company?" "If you're like most managers, your answer is "All too many!" But it doesn't have to be this way. Motorola's ROI from training runs as high as 3300 percent. So can yours." "How? The answer is Smart Training--a "consumers guide" to training for managers. In very practical terms, it shows you how to get the greatest return on your training investment.^ And it works whether you have a large in-house training department, have to contract for training, or have to use canned commercial training." "The author is a manager, who's also one of the most innovative thinkers in the training field. He guides you through the bewildering variety of training options and shows you how to get the biggest bang for your training buck. He shows you how to use effective training to maintain your firm's core competence; motivate workers and managers through mastery; and create a true learning organization.^ He also addresses your nuts-and-bolts concerns, with very practical recommendations and a chart that explains the advantages and disadvantages of every major training method." "Whether your organization is large or small, Smart Training will show you how to ensure that training produces real improvement in job performance; keep training costs down at the same time you improve training effectiveness; realistically evaluate high-tech training methods such as multimedia and electronic performance support systems, and use them productively; use low-tech, inexpensive methods--such as job aids and structured on-the-job training-to produce inexpensive but powerful results." "Smart Training contains page after page of specific recommendations you can use immediately to make your training program smarter.^ These recommendations will show you how to get exactly the training your organization needs at the lowest cost." "In short, if you're looking for a real return on your training investment--this is the book that will show you how to get it."--BOOK JACKET.