Quality Beyond Six Sigma
by Ron Basu, J. Nevan Wright
188 pages· 2003· ISBN 9780750655613
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Providing a practical implementation of the issues of Six Sigma, this text aligns the "hard" sigma message with the softer "strategic issues". Six Sigma is a data-driven management system with near-perfect performance that is a statistical target of operating with no more that 3.4 defects per one million chances.
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