Tqc
controle da qualidade total: no estilo japonês
by V. F. Campos
256 pages· 2004· ISBN 9788598254135
About
Sobrevivência e produtividade; Controle da qualidade total (TQC); Conceito de controle de processo; Método de controle de processo; Prática do controle da qualidade; Gerenciamento pelas diretrizes; Garantia da qualidade; qualidade na interface compras/vendas; Gerenciamento do crescimento do ser humano; Implantação do TQC.
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