Great Customer Connections

Great Customer Connections

Simple Psychological Techniques that Guarantee Exceptional Service

by Richard S. Gallagher

239 pages· 2006· ISBN 9780814473085
Join Readfeed freeFind clubs reading this
Rate this book:

Browse books you can read free on Readfeed

No club is reading this yet — be the first to start one

Start a club free
About
Good customer service might seem like a matter of attitude, but with a little knowledge of basic behavioural psychology, any service rep or team can dramatically improve service quality. Great Customer Connections presents a step-by-step program that takes proven psychological principles and turns them into easy-to-apply practices—so each customer interaction becomes a peak experience.

Discuss Great Customer Connections with other readers

Join or start a book club for Great Customer Connections on Readfeed. Live chat, shared reading progress, and AI discussion questions — free to get started.

Sign up freeBrowse book clubs

Frequently asked questions

How do I join a book club for Great Customer Connections?

Sign up free on Readfeed, then browse public clubs or start your own club with Great Customer Connections as the current read. Invite friends with a share link and discuss together with live chat and AI discussion questions.

Can I discuss Great Customer Connections with other readers online?

Yes. Readfeed book clubs let you chat live, share progress, and join discussions about Great Customer Connections with readers worldwide — whether your club is virtual, in-person, or hybrid.

Is Readfeed free?

Yes. Creating an account and joining book clubs is free. Sign up to find readers who love the same books and start discussing today.