A Piece of the Pie

A Piece of the Pie

The Story of Customer Service at Publix

by Joseph W. Carvin

24 pages· 2005· ISBN 9780976818304
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About
Publix has been ranked America's favorite supermarket and one of America's best places to work. Filled with amusing stories from Publix customers and associates, the book illustrates what Publix does to motivate its people to give superior customer service.

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