Celebrate Customer Service

Celebrate Customer Service

by Rick Crandall

185 pages· 1999· ISBN 9781890777067
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Everybody talks about great service but most of us don't get any! Top service creates repeat business which should account for 90% of your profits. It also creates legends and referrals. To thrill customers you must first honor and recognize your employees. "Celebrate Customer Service" shows you how to do even more-how to set up a system to change your business forever!

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