Great Britain. Office of Water Services.

• Annual report 2001-02 of the Director General of Water Services
• Report of the Director General of Water Services for the period 1 April 1996 to 31 March 1997
• A proposed approach to assessing overall service to customers
• Access code guidance
• Access codes for common carriage
• Annual report of the Ofwat National Consumer Council and the ten regional Customer Service Committees
• Annual report of the Ofwat National Customer Council and the ten regional Customer Service Committees
• Approval of companies' charged in 2000-2001: a consultation paper
• Approval of companies' charges schemes
• Approval of companies' charges schemes in 2001-2002
• Compensation for customers
• Competition in providing new water mains and service pipes