Refael Hassin
Rational Queueing
To queue or not to queue
To Queue or Not to Queue: Equilibrium Behavior in Queueing Systems
Consumer information in markets with random product quality
On the optimality of individual behavior in first come last served queues with preemption and balking
To Queue or Not to Queue: Equilibrium Behavior in Queueing Systems (International Series in Operations Research & Management Science)