Ruth A. Fraley

• Conflicts in reference services
• Library space planning
• Reference services administration & management
• Ethics and reference services
• Evaluation of reference services
• Finance, budget, and management for reference services
• Finance, Budget, and Management for Reference Services (Reference Librarian Series) (Reference Librarian Series)
• International aspects of reference and information services
• Library instruction and reference services
• Personnel issues in reference services
• Reference services for children and young adults
• Reference services today