Bob Norton

1949

• Understanding business on the Internet
• Charging for Library and Information Services (Viewpoints in Lis, No 1)
• Handling Information Overload in a Week
• Implementing BS EN ISO 9000 in libraries
• Implementing BS5750 / ISO 9000 in libraries
• Managing Information in a Week
• Negocios Efectivos Por Internet
• Strategy in a week
• Testing for Excellence in a Week
• The Internet in business
• The Quality Classroom Manager
• Understanding business on the Internet in a week