James G. Barnes

• Secrets of Customer Relationship Management
• Factors influencing consumer reaction to retail newspaper "sale" advertising
• Understanding services management
• Understanding services management
• Build Your Customer Strategy
• The ABCs of the UCC
• A study of per capita consumption of certain food products in Newfoundland and Labrador
• Current topics in Canadian marketing
• Factors which influence per capita consumption of beverage alcohol
• Fundamentals of marketing
• Issues in Canadian marketing
• Per capita consumption of alcohol