Rosemary Phipps
Understanding customers
Marketing Customer Interface
Marketing Customer Interface (CIM 2000)
Start a successful business
Start a Successful Business (Business Matters Management Guides)
The family guide to Bath
The marketing customer interface
The Marketing Customer Interface, 2001-2002
The marketing customer interface, 2002-2003
Understanding Customers 1998-99
Understanding customers, 1996-97
Coming Up Trumps