James C. Spohrer

• Handbook of Service Science, Volume II
• Advances in the human side of service engineering
• Empirical Studies of Programmers
• Global Perspectives on Service Science
• Handbook of service science
• Handbook of Service Science, Volume II
• MARCEL
• Marcel
• Service Systems Implementation : Service Science
• Studying the Novice Programmer
• Studying the Novice Programmer
• The Science of Service Systems