Richard J. Schonberger

• World class manufacturing
• Operations management
• World class manufacturing casebook
• Best Practices in Lean Six Sigma Process Improvement
• Best practices in lean six sigma process improvement
• Building a chain of customers
• Instructor's Manual to Accompany World Class Manufacturing Casebook
• Let's Fix It!
• Let's Fix It!
• Operations management
• Operations Management
• World Class Manufacturing: The Next Decade