Doug Hensler

• 2nd International Research Conference of the Multinational Alliance for the Advancement of Organisational Excellence. Measuring Business Excellence, Volume 6, Issue 2
• Incorporating Quality Focus
• Multinational Alliance for the Advancement of Organizational Excellence, 3rd International Conference, University of Paisley Business School, Ayr, Scotland, September 2002
• Multinational Alliance for the Advancement of Organizational Excellence. 3rd International Conference, University of Paisley Business School, Ayr, Scotland, Sept 2002 : Organizational Excellence