James R. Evans

• The Management and Control of Quality
• Managing for Quality and Performance Excellence
• An Introduction to Six Sigma and Process Improvement
• Administración y control de la calidad. - 9. ed
• Applied Production & Operations Management
• Total Quality Management
• An Introduction to Six SIGMA & Process Improvement
• Operations Management
• Statistics, Data Analysis and Decision Modeling and Student CD-ROM
• Administracion y Control de la Calidad
• Applied Production and Operati Ons Manag
• Applied production and operations management